Shipping policy

SHIPPING POLICY

Thank you for shopping at Magic Shop Bias Trinkets! We want to make sure your items reach you safely. Below are the terms and conditions that constitute our Shipping Policy.

Processing Times

All orders with ready made items are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. If your order contains an item with a "Made-to-Order" note, processing time is about 1-2 weeks. You will receive another notification when your order has shipped. 

Note: Processing times may take longer during high-volume periods, such as new drops or holiday seasons. 

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following domestic shipping options:

* Standard Shipping: 3 to 7 business days (Calculated at checkout)

* Express Shipping: 1 to 3 business days (Calculated at checkout)

International Shipping

Magic Shop Bias Trinkets offers international shipping to most countries. 

* Delivery Estimates: International shipping typically takes 7 to 21 business days, depending on your location and local customs clearance.

* Customs, Duties, and Taxes: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Magic Shop Bias Trinkets is not responsible for these charges if they are applied; they are the responsibility of the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you have not received your order within 10 days (for domestic orders) or 30 days (for international orders) of receiving your shipping confirmation email, please contact us so we can look into it for you.

Damaged or Lost Packages

If your order arrives damaged in any way, please email us as soon as possible. Please include your order number and a photo of the item's condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Questions

If you have any questions about the shipping of your order, please reach out to us directly at magicshopbiastrinkets@gmail.com.