Refund policy

Refund Policy

Last Updated: October 8th, 2026

All sales are final. Because every item in our shop is meticulously handcrafted just for you, we do not accept returns, exchanges, or cancellations once an order has been placed. 

Why We Have This Policy

Each handmade piece requires a significant amount of time, unique skill, and specialized material to create. Due to the one-of-a-kind nature of our artisan work, we cannot restock or resell returned items.

Exceptions for Damaged or Defective Items

We take great care in packaging your handmade goods safely. However, if your order arrives damaged or defective, we are here to help:

- You must contact us at magicshopbiastrinkets@gmail.com within 48 hours of delivery.

- Please include clear photographs of the damaged item and the original packaging it arrived in.

- We will review the issue and, at our discretion, issue a replacement or a refund.

Questions?

If you have any questions about a piece, sizing, or materials before placing your order, please reach out to us at magicshopbiastrinkets@gmail.com. We are always happy to help you make an informed choice!